What do you need help with?
From server access to management, to help you get the most out of Hiplay,
we provide detailed guides.
Ubuntu SSH Access
Learn how to securely connect to your Ubuntu server remotely using SSH.
Windows Remote Desktop
How to control your Windows server via Microsoft Remote Desktop (RDP).
Security Setup Guide
Build a strong server security environment, from password management to firewall configuration and SSH key access.
Network Details
A detailed explanation of IP addressing, port concepts, and a self-check sequence when issues occur.
Troubleshooting (FAQ)
Solutions to various issues you may encounter while using the service, such as connection failures and performance degradation.
Backup & Recovery
Core know-how to prevent data loss, covering the 3-2-1 strategy, tar/rsync/Robocopy automation, MySQL dumps, and recovery drills.
File Transfer (SFTP/SCP)
Learn how to safely transfer files between your local PC and the server using WinSCP, FileZilla, and the CLI.
Domain Connection / SSL
A complete walkthrough of connecting your purchased domain to your server IP and applying HTTPS with a Let's Encrypt certificate.
Server Monitoring
Use top, htop, Task Manager, and Event Viewer to check CPU/memory/disk/I/O and diagnose performance bottlenecks.
Web Hosting Guide
Learn how to create a site, deploy via ZIP, install WordPress, connect domains, and use the AI builder.
More guides coming soon
New features and tutorials
will be updated soon.